Lot Manager / LotMgr Terms of Service

Effective Date: June 14, 2026
Website: lotmgr.com
Company: Rock Solid Industries, Inc.
Contact: support@rocksolid.rocks
Address: 5109 82nd St. Suite 7 PMB 139, Lubbock, TX 79424

These Terms of Service (“Terms”) govern your access to and use of Lot Manager, also known as LotMgr, including lotmgr.com, related web applications, software, features, services, documentation, support, and any related websites or services provided by Rock Solid Industries, Inc. (“Rock Solid,” “Company,” “we,” “us,” or “our”).

By creating an account, accessing LotMgr, clicking “I agree,” using the Service, or authorizing another person to use the Service on your behalf, you agree to these Terms. If you are using the Service on behalf of a company, development owner, developer, contractor, lender, property manager, brokerage, or other entity, you represent that you have authority to bind that entity, and “Customer,” “you,” and “your” refer to that entity.

If you do not agree to these Terms, do not access or use the Service.

1. The Service

LotMgr is a software-as-a-service platform designed to help real estate developers, development owners, builders, managers, and related businesses manage real estate developments through a visual interface. The Service may allow users to upload plat maps, drawings, site plans, images, PDFs, or related materials; define lot boundaries and lot identifiers; track lot status; view color-coded overlays; manage lot sales; record financing information; track payments; monitor account status; and use related reporting, automation, or data-management features.

Certain features may use algorithms, computer vision, artificial intelligence, automation, or other tools to assist with identifying or suggesting lot boundaries, lot locations, document features, statuses, or other information. These tools are provided for convenience only and may be incomplete, inaccurate, or unsuitable for a particular use without human review.

2. Important Disclaimers About Lot Data, Maps, Financing, and Statuses

LotMgr is a management and visualization tool. It is not a surveying service, title company, engineering service, legal service, accounting service, tax service, escrow service, payment processor, collection agency, financial institution, credit bureau, consumer reporting agency, real estate brokerage, or substitute for professional judgment.

You are solely responsible for verifying all data entered into or generated by the Service, including but not limited to lot boundaries, lot numbers, legal descriptions, plat accuracy, acreage, dimensions, sales status, payment status, delinquency status, buyer information, loan information, financing terms, payoff balances, interest calculations, taxes, fees, notices, compliance requirements, and any reports or exports.

You agree that:

Any lot-boundary detection, map interpretation, color overlay, status display, delinquency indicator, payment schedule, or report generated by the Service is for informational and internal management purposes only.
You must independently verify all lot boundaries, plats, surveys, legal descriptions, contracts, financing information, payment information, balances, and customer communications before relying on them.
You are solely responsible for ensuring that your use of the Service complies with all applicable laws, contracts, lending rules, real estate regulations, consumer-protection laws, privacy laws, data-security laws, tax laws, accounting rules, and notice requirements.
Rock Solid is not responsible for business decisions, legal decisions, financing decisions, collection decisions, sales decisions, development decisions, or customer communications made using information stored in or generated by the Service.

3. Eligibility and Accounts

You must be at least 18 years old and legally able to enter into binding contracts to use the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

You agree to provide accurate, current, and complete account information and to promptly update it as needed. We may suspend or terminate your account if we reasonably believe that information you provided is inaccurate, misleading, fraudulent, unlawful, or incomplete.

You are responsible for managing your authorized users, permissions, access levels, and account security. You must immediately notify us of any unauthorized access, suspected breach, or misuse of your account.

4. Customer Data

“Customer Data” means information, files, records, images, PDFs, documents, plat maps, lot data, buyer data, payment data, financing data, notes, reports, and other materials submitted to, uploaded to, stored in, or processed through the Service by you or your authorized users.

As between you and Rock Solid, you retain ownership of your Customer Data. You grant Rock Solid a limited, worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, display, modify, and use Customer Data as necessary to provide, secure, maintain, improve, support, and operate the Service; comply with law; enforce these Terms; prevent fraud or abuse; and as otherwise described in our Privacy Statement.

You represent and warrant that you have all rights, permissions, notices, consents, and legal authority necessary to upload, process, store, use, and disclose Customer Data through the Service.

You are solely responsible for the accuracy, legality, reliability, integrity, quality, and appropriateness of Customer Data.

5. Sensitive Information

Unless we expressly agree in writing or provide a designated feature specifically intended for that type of data, you agree not to upload, store, or transmit highly sensitive information through the Service, including Social Security numbers, driver’s license numbers, passport numbers, full bank account numbers, full payment card numbers, health information, biometric data, criminal-history information, passwords, private keys, or other information requiring special legal handling.

If you upload sensitive information despite this restriction, you do so at your own risk and remain solely responsible for compliance with all applicable laws and obligations.

6. Customer Responsibilities

You are responsible for:

Configuring and using the Service properly.
Reviewing all generated, imported, suggested, calculated, or displayed information for accuracy.
Maintaining appropriate internal policies, security practices, backups, and user-access controls.
Obtaining all consents and permissions from buyers, borrowers, lot purchasers, employees, contractors, users, and other individuals whose information is entered into the Service.
Complying with all laws that apply to your business and use of the Service.
Ensuring that your use of LotMgr does not violate real estate laws, lending laws, consumer-credit laws, debt-collection laws, privacy laws, data-security laws, fair housing laws, anti-discrimination laws, tax laws, accounting rules, or contractual obligations.
Verifying all payment, financing, delinquency, and account-status information before taking action.
Maintaining your own copies and backups of important records.

7. Prohibited Uses

You may not, and may not allow others to:

Use the Service for unlawful, fraudulent, deceptive, abusive, harmful, or unauthorized purposes.
Upload data that you do not have the right to use.
Use the Service to harass, threaten, discriminate against, defame, or harm any person.
Use the Service to make automated legal, lending, credit, housing, employment, insurance, or eligibility decisions about individuals without all legally required review, notices, consents, and safeguards.
Use the Service as a consumer reporting agency or for purposes regulated by the Fair Credit Reporting Act unless separately authorized in writing by Rock Solid.
Upload malicious code, malware, viruses, spyware, or harmful content.
Attempt to gain unauthorized access to the Service, other accounts, systems, or networks.
Interfere with, disrupt, overload, reverse engineer, copy, scrape, crawl, frame, resell, sublicense, or misuse the Service.
Remove, obscure, or alter proprietary notices.
Use the Service to develop a competing product or service.
Circumvent usage limits, security measures, billing systems, or access controls.
Misrepresent outputs from the Service as official surveys, legal determinations, title opinions, accounting records, loan documents, or binding financial statements unless independently verified by qualified professionals.

8. Subscriptions, Billing, Paddle Payments, and Taxes

Access to the Service may require a paid subscription. Subscription plans, pricing, usage limits, billing cycles, included features, renewal terms, and cancellation options are described at checkout, in an order form, in Paddle’s checkout flow, or in your account settings.

Our order process is conducted by our online reseller and Merchant of Record, Paddle.com. Paddle.com is the Merchant of Record for orders placed through Paddle. Paddle may handle payment processing, subscription billing, invoices, tax calculation and collection, refunds, chargebacks, fraud screening, billing support, and related payment functions.

By purchasing a LotMgr subscription or paid feature through Paddle, you agree that your payment, billing, tax, renewal, cancellation, refund, and chargeback relationship may be governed by Paddle’s applicable buyer terms, checkout disclosures, payment terms, privacy policy, and related policies, in addition to these Terms.

Unless otherwise stated:

Subscription fees are billed in advance.
Subscriptions may automatically renew until canceled.
Paddle, not Rock Solid, may charge your selected payment method for subscription fees, taxes, renewals, upgrades, add-ons, overages, and other applicable charges.
Rock Solid does not directly receive or store your full credit-card number, debit-card number, bank-account number, CVV, or complete payment credentials.
Rock Solid may receive limited billing-related information from Paddle, such as your name, company name, email address, billing country or region, subscription plan, subscription status, transaction status, invoice or receipt details, tax status, Paddle customer ID, Paddle subscription ID, and other records needed to activate, manage, support, reconcile, or enforce your subscription.
Refunds are handled in accordance with our Refund Policy and Paddle’s applicable buyer terms and refund policy.
Failure to pay, failed renewal, chargeback, disputed payment, suspected fraud, or cancellation through Paddle may result in suspension, limitation, or termination of access to the Service.
You are responsible for keeping billing information current with Paddle and for reviewing Paddle checkout terms, renewal terms, invoices, receipts, and cancellation procedures.

Rock Solid is not responsible for Paddle’s acts, omissions, checkout availability, payment-processing decisions, tax calculations, payment declines, fraud-screening decisions, chargeback handling, refund decisions, billing communications, or third-party payment-method rules, except to the extent required by applicable law.

We may change pricing, plan features, usage limits, or billing terms upon notice. Changes may apply at the next renewal period or as otherwise permitted by law and Paddle’s checkout or subscription process.

9. Free Trials, Beta Features, and Pre-Release Features

We may offer free trials, beta features, experimental features, previews, integrations, artificial intelligence features, or early-access functionality. These are provided “as is,” may be modified or discontinued at any time, may contain errors, may produce inaccurate results, and may not be covered by support, uptime, security, or availability commitments.

You use beta and experimental features at your own risk.

10. Third-Party Services and Integrations

The Service may integrate with or rely on third-party services, including payment processors, hosting providers, analytics providers, mapping tools, email services, authentication services, cloud storage providers, or other vendors.

Rock Solid does not control third-party services and is not responsible for their acts, omissions, availability, security, accuracy, terms, policies, or performance. Your use of third-party services may be governed by separate terms and privacy policies.

We may add, change, suspend, or discontinue integrations at any time.

Without limiting the foregoing, payment and subscription checkout may be provided by Paddle. Paddle is an independent third-party service provider, reseller, and/or Merchant of Record for certain transactions. Your use of Paddle checkout, billing, invoices, tax handling, payment methods, refunds, chargebacks, and subscription-management features may be subject to Paddle’s own terms and privacy policy.

11. Availability, Maintenance, and Modifications

We will use commercially reasonable efforts to make the Service available, but we do not guarantee uninterrupted, error-free, secure, or continuous operation.

The Service may be unavailable due to maintenance, upgrades, outages, hosting-provider issues, security incidents, force majeure events, internet failures, third-party service disruptions, or other causes.

We may modify, update, suspend, discontinue, replace, limit, or remove any part of the Service at any time. We are not liable for any modification, suspension, or discontinuation of the Service.

12. Data Storage, Backups, and Exports

We may provide tools to export certain Customer Data, but you are responsible for maintaining your own backups and copies of important data.

We are not responsible for loss, corruption, deletion, alteration, or failure to store Customer Data except to the extent caused by our willful misconduct and not otherwise disclaimed or limited by these Terms.

Upon cancellation, termination, nonpayment, or expiration of your account, access to Customer Data may be limited, suspended, or deleted according to our then-current retention practices. We may permanently delete Customer Data after account closure, nonpayment, inactivity, or termination, unless legally required to retain it.

13. Intellectual Property

The Service, including its software, design, interface, algorithms, workflows, visualizations, overlays, templates, documentation, trademarks, trade names, logos, code, database structures, reports, and other materials, is owned by Rock Solid or its licensors and is protected by intellectual-property laws.

Except for the limited right to use the Service under these Terms, no rights are granted to you. You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, or create derivative works from the Service except as expressly permitted by law.

“Lot Manager,” “LotMgr,” “lotmgr.com,” and related marks, logos, and branding are trademarks or trade names of Rock Solid or its affiliates. You may not use them without prior written permission.

14. Feedback

If you provide suggestions, ideas, requests, comments, bug reports, improvements, or other feedback, you grant Rock Solid a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable, sublicensable right to use, copy, modify, commercialize, and otherwise exploit that feedback without restriction or compensation to you.

15. Confidentiality

Non-public information about the Service, pricing, security, software, business plans, technical features, product roadmap, beta features, and proprietary materials may be confidential. You may not disclose our confidential information except as required by law or with our written permission.

We will treat Customer Data in accordance with our Privacy Statement and reasonable confidentiality practices, but you acknowledge that no system can be guaranteed completely secure.

16. Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect the Service. However, no internet-based service, software platform, hosting environment, network, database, or electronic storage method is completely secure.

You are responsible for using strong passwords, controlling user access, reviewing account activity, securing your devices and networks, and promptly notifying us of suspected unauthorized access.

We are not responsible for unauthorized access caused by your users, weak credentials, compromised devices, insecure networks, third-party services, misconfigured permissions, or your failure to use available security features.

Because subscription payments are processed through Paddle, Rock Solid does not directly store full payment-card numbers, CVV codes, bank-account numbers, or complete payment credentials for Paddle transactions. Payment information submitted through Paddle checkout is handled by Paddle and its payment partners according to their own security practices, terms, and privacy policies. Rock Solid may store or receive limited billing and subscription metadata needed to operate customer accounts.

17. No Professional Advice

The Service does not provide legal, surveying, engineering, architectural, accounting, tax, financial, lending, title, escrow, collection, brokerage, or other professional advice.

You should consult qualified professionals before relying on information from the Service for legal, financial, contractual, accounting, tax, development, construction, lending, collection, or real estate decisions.

18. No Warranty

To the maximum extent permitted by law, the Service is provided “as is,” “as available,” and “with all faults.”

Rock Solid disclaims all warranties, express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, security, compatibility, and uninterrupted or error-free operation.

We do not warrant that:

The Service will meet your requirements.
The Service will be uninterrupted, timely, secure, or error-free.
Lot boundaries, lot-detection tools, overlays, statuses, payment calculations, delinquency indicators, reports, or other outputs will be accurate or complete.
Data will never be lost, corrupted, deleted, or accessed without authorization.
Defects will be corrected.
The Service will comply with laws applicable to your specific business or use case.

Your use of the Service is at your sole risk.

19. Limitation of Liability

To the maximum extent permitted by law, Rock Solid, its owners, officers, directors, employees, contractors, affiliates, licensors, vendors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, enhanced, or similar damages, including lost profits, lost revenue, lost business, lost opportunities, loss of goodwill, loss of data, cost of substitute services, business interruption, property loss, financing errors, payment errors, collection errors, development delays, legal claims, regulatory penalties, or damages arising from reliance on Service outputs.

To the maximum extent permitted by law, Rock Solid’s total cumulative liability for all claims arising out of or related to the Service or these Terms will not exceed the greater of:

The amount paid by you to Rock Solid for the Service during the three months immediately preceding the event giving rise to the claim; or
One hundred dollars.

The limitations in this section apply regardless of the legal theory, whether based in contract, tort, negligence, strict liability, warranty, statute, or otherwise, even if a remedy fails of its essential purpose and even if we were advised of the possibility of damages.

Some jurisdictions do not allow certain limitations, so some limitations may not apply to you. In that case, liability is limited to the maximum extent permitted by law.

20. Indemnification

You agree to defend, indemnify, and hold harmless Rock Solid, its owners, officers, directors, employees, contractors, affiliates, licensors, vendors, and agents from and against all claims, demands, damages, losses, liabilities, judgments, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

Your use or misuse of the Service.
Your Customer Data.
Your violation of these Terms.
Your violation of law or third-party rights.
Your business decisions, real estate transactions, financing activities, payment tracking, collection activities, notices, communications, or customer relationships.
Any allegation that Customer Data infringes, misappropriates, or violates another person’s rights.
Any dispute between you and your users, buyers, borrowers, purchasers, lot owners, contractors, lenders, title companies, brokers, agents, employees, or other third parties.
Your failure to verify information generated, displayed, calculated, imported, or stored by the Service.

We reserve the right to control the defense of any matter subject to indemnification, and you agree to cooperate with our defense.

21. Suspension and Termination

We may suspend, restrict, or terminate your access to the Service at any time, with or without notice, if we believe that:

You violated these Terms.
You failed to pay fees.
Your use creates risk to us, the Service, other users, or third parties.
Your account is compromised or insecure.
Your use may violate law.
We are required to do so by law, court order, vendor requirement, or regulatory authority.
Continued access is commercially impractical or harmful.

You may cancel your subscription according to the cancellation process provided in your account or by contacting us.

Termination does not relieve you of payment obligations accrued before termination. Sections intended to survive termination will survive, including provisions regarding intellectual property, fees, disclaimers, limitation of liability, indemnification, dispute resolution, confidentiality, and governing law.

22. Changes to These Terms

We may update these Terms from time to time. We will provide notice of material changes by posting the updated Terms, sending notice, or using another reasonable method. The updated Terms become effective on the stated effective date.

Your continued use of the Service after changes become effective means you accept the updated Terms. If you do not agree, you must stop using the Service.

23. Electronic Communications

You consent to receive notices, disclosures, invoices, updates, and other communications electronically, including by email, in-app notice, account dashboard, or posting on our website.

You agree that electronic communications satisfy any legal requirement that communications be in writing.

24. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

25. Dispute Resolution, Arbitration, and Class Action Waiver

Before filing a claim, you agree to first contact us and attempt to resolve the dispute informally. If the dispute is not resolved within 30 days, either party may proceed as described below.

To the maximum extent permitted by law, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis, rather than in court, except that either party may bring a qualifying claim in small-claims court or seek injunctive relief for misuse of intellectual property, unauthorized access, or confidentiality violations.

The arbitration will be conducted in Lubbock County, Texas, unless the parties agree otherwise. The arbitration will be conducted by a neutral arbitrator under commercially reasonable arbitration rules selected by Rock Solid unless otherwise required by law.

You and Rock Solid waive any right to a jury trial. You and Rock Solid agree that claims may be brought only in an individual capacity and not as a plaintiff, class member, representative, or participant in any class action, collective action, private attorney general action, or representative proceeding.

If the arbitration or class-action waiver is found unenforceable as to a particular claim, that claim must be brought exclusively in the state or federal courts located in Lubbock County, Texas, and the parties consent to personal jurisdiction and venue there.

26. Force Majeure

Rock Solid is not liable for delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, severe weather, war, terrorism, labor disputes, power outages, internet failures, cyberattacks, third-party service failures, governmental actions, pandemics, supply-chain disruptions, or other events beyond our control.

27. Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, sale of assets, financing, or change of control.

28. Export and Sanctions Compliance

You may not use, export, re-export, or transfer the Service except as authorized by applicable law. You represent that you are not located in, under the control of, or a national or resident of any country or person subject to applicable sanctions or trade restrictions.

29. Entire Agreement

These Terms, together with our Privacy Statement, any applicable order form, and any additional written terms agreed by Rock Solid, are the entire agreement between you and Rock Solid regarding the Service and supersede all prior or contemporaneous agreements.

If any provision is found unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce a provision is not a waiver.

30. Contact

Questions about these Terms may be sent to:

Rock Solid Industries, Inc.
5109 82nd St. Suite 7 PMB 139
Lubbock, TX 79424
support@rocksolid.rocks